Shipping Terms

Shipments
We ship Worldwide
All the orders normally will be shipped out within 2-3 business days after payment received.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We will need the following detail for deliver:
Name
Phone number (very important)
Detail address
Post code

About delivery:
A. If packages are delivered in unfit condition, please refuse shipment and contact us within 24 hours
B. In normal condition, please OPEN the packet and CHECK immediately before you sign for the packet. Defective items or missing parts must be reported within 24 HOURS After RECEIVE.

Important Note:
All the Arrive Day is under normal condition, special condition could happen(custom open the packet to inspect, bad weather, Christmas and so.), Pls do not worry too much and contact us or the shipping company, we will try our best to help sloveing the problem.

Returns
Return within 30 days for a refund or replacement.
We reserve the right to replace or refund the purchase amount at our discretion.
To get a Return Merchant Authorization (RMA), the customer must first contact us.
Any warranty item must be returned in the same condition as when it was received.
All items must be returned in their original condition, including all contents and components.
The buyer is responsible for return shipping, however we will cover the cost of sending the replacement.

Attention International Buyers
Import duties, taxes and brokerage prices are no longer covered in the object rate or transport charges. These prices are the consumers responsibility. Please take a look at with your country’s customs workplace to decide what these extra expenses will be prior to order/buying.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@globalindoindustrial.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.